Improving Development Review with Digital-First Public Engagement – CM | 0.75


Date/Time
Date(s) - Sep 17, 2020
12:00 pm - 12:45 pm

Brief Description

Join Michelle Stephens, AICP, and Meghan Ruble, as they outline and answer questions about three different approaches to digital first engagement as part of the development review process. Following the International Association of Public Participation (IAP2) engagement spectrum, explore examples of each, Informing, Consulting, and Involving approaches to improve your processes.
Understand the risks and benefits of each engagement level, as well as, strategy and logic behind online engagement tool selection. Participants will be left with a clear understanding of how to use online engagement tools to make it easy for their community to learn about and be involved in the development process.

Learning Objectives
In this session, attendees will have the opportunity to examine three different approaches to public engagement as part of the development review process in order to understand the range of involvement available through the use of online tools.

Attendees will tour online sites of communities that are using digital tools to modernize and streamline their development review public engagement processes in order to understand current best practices.

Attendees will explore opportunities to implement robust public engagement as part of the development review process to improve efficiency and build trust with their community.

Participants will be left with a clear understanding of how to use online engagement tools to make it easy for their community to learn about and be involved in the development process.

Outline of Session
In this interactive webinar, participants will move beyond a review of the value of online public engagement for development review, into a deep dive on three engagement approaches, as defined by the International Association of Public Participation (IAP2) – Informing, Consulting, and Involving. Concluding the session, participants will be encouraged to share their development review stories and ideas for online engagement in the development review process. Michelle will also answer participant questions. An agenda is provided below.

1. Welcome and Introduction: 2 mins

2. Review of Status Quo: 3 mins
            1. Michelle will quickly review the current status of public engagement in the dev rev process. Examples will be provided.

3. Informing Engagement Example: 5 mins
           1. Strategy and tool use will be reviewed.

4. Consulting Engagement Example: 5 mins
           1. Strategy and tool use will be reviewed.

5. Involving Engagement Example: 5 mins
           1. Strategy and tool use will be reviewed.

6. Development Review Discussion / Q & A: 10 mins
           1. Participants will be provided an opportunity to share their challenges and ideas for online public engagement as part of development review

7. Conclusion: 5 mins
           1. A review of each approach, rational for tool use, and overall approach.

Note: Panelists will remain available for an additional 30 minutes to continue answering participant questions, if there is interest.

Speakers:

Michelle Stephens is a passionate place-maker, forging pathways to the community we want. Whether she is leading, facilitating, or implementing, Michelle enjoys working with diverse groups and individuals to find solutions to a community or organization’s challenges.  She excels at balancing the application of technology, digital tools, stakeholder engagement, and process improvements in order to achieve desired results. Over the last 20 years Michelle has held roles that range from city planner to international for-profit developer to technology and innovation leader, including positions in Utah, Colorado, Oregon, New York, and the United Arab Emirates.  She grew up in North Platte, Nebraska and is currently an Engagement Manager for Bang the Table and President of the American Planning Association Colorado Chapter.

Meghan Ruble is the North American Head of Client Services for Bang the Table, the global leader in online community engagement. Meghan leads the team responsible for supporting BtT’s more than 350 Federal, State and Local government clients in the US and Canada. Prior to joining Bang the Table, Meghan was a Marketing Supervisor for the City of Lakewood, Colorado, where she co-lead the outreach and engagement for their Imagine Lakewood! Master Plan update. Meghan is based in New York City, and holds a BA from the University of Denver.

URL: https://www.bangthetable.com/resources/engagement-webinars/how-to-inform-involve-and-consult/